In case of dispute, the consumer can resort to a Consumer Dispute Resolution Center:
- CNIACC – National Center for Information and Arbitration of Consumer Conflicts
www.cniacc.pt - Consumer Conflict Arbitration Center of the District of Coimbra
www.centrodearbitragemdecoimbra.com - Lisbon Consumer Conflict Arbitration Center
www.centroarbitragemlisboa.pt - Consumer Dispute Arbitration Center of the Autonomous Region of Madeira
www.madeira.gov.pt/cacc - Porto Information and Arbitration Center
www.cicap.pt - Ave Valley Information and Arbitration Center
www.triave.pt - Cávado Valley Information and Arbitration Center
www.ciab.pt - Algarve Information, Mediation and Arbitration Center
www.consumidoronline.pt
For updates and more information, please visit the Consumer Portal at www.consumidor.pt (under article 18 of Law no. 144/2015, of 8 September)